Programming your Voice Mail on the Partner ACS
Tips and Instructions on programming your voice mail system on the Avaya Partner ACS phone system.
Is it time to go with a Hosted Phone System?
David Demers in
Hosted Phone Systems
Considering upgrading or buying a phone system? The days of the phone system in the closet are coming to an end. A hosted phone system in the cloud is something you should consider.
What is SIP and Do I Need it?
David Demers in
VoIP
The Internet continues to change and disrupt many a businesses and VoIP (Voice over Internet Protocal) is without a doubt the future of telecommunications and SIP is a big part of it.
New! Panasonic KX-DT500 Series Digital Telephones
Panasonic has refreshed it's digital telephones with the new 500 series. The new phones have a fresh and sleek new design and are compatible with the Panasonic TDA, TDE, NCP and NS1000 phone system.
10 Reasons to Upgrade your Partner ACS to IP Office
Boasting over 1.3 million installations worldwide the Partner ACS was one of the most popular and trusted small business phone systems manufactured in the last 15 years. Despite this success the emergence of VoIP has made small key systems like the Partner ACS a thing of the past and on November 8, 2010 Avaya officially declared the Partner ACS end of sale. We give you 10 great reason it's time to upgrade to the Avaya IP Office.
Two Great Systems That Go Great Together
David Demers in
Partner ACS, IP Office
With the introduction of the IP OFFICE Essential Edition - Basic Version, the PARTNER ACS experience continues but is now overlaid on the IP OFFICE 500 v2 chassis. This allows current users of the PARTNER ACS to migrate existing PARTNER ACS telephones to the powerful IP Office Hardware Platform, thus giving PARTNER ACS a clear path to the future in the form of the IP OFFICE phone system.
Upgrading a Merlin 410 Control Unit to a Partner ACS
David Demers in
The AT&T Merlin telephone system was first introduced in 1983 and these workhorses are still in the field at many small businesses and to this day we get a fair amount of customers looking to ...
New Avaya Partner ACS R7 Features
The Avaya Partner ACS R7 phone system has just received a feature upgrade. The upgrade is referred to as the 'O' release, as is reflected in the release number, which you can verify by pressing FE...
Adding a Headset to your Avaya Partner ACS Telephone
For those of you that want to use a cordless headset, we recommend the Plantronics CT14 Cordless Headset. The CT14 can connect directly to the AUX port on a Partner 18D display telephone. Where as cordless headsets like the Plantronics CS500 series will not allow you to answer your phone remotely without the addition of an HL10 headset lifter, the CT14 allows you to answer calls that ring to your extension while your away from your desk and also to transfer that call from the ultra-compact dial pad without the need of any additional equipment.
Changing your Avaya Partner ACS Voice Mail Greeting
Of all the technical support questions we receive, directions on how to re-record the main greeting of the office voice mail system is without a doubt our number one request. Every office usually has a voice mail guru but more often then not when that person leaves the business no one seems to know or have directions on changing the voice mail greeting. We're here to the rescue.
